Do you want to be more successful?
Do you want an organization and processes that is/are more predictable and more in control?
Are you having to do more with less resources?
Do you want to grow in these trying times?
Do you want everyone in your organization working at peak performance, contributing to your success with everything they do?
Do you need to produce higher quality products and services?
Do you need to get things done faster, more efficiently, more effectively and at lower costs?
Do you want higher Customer/Patient Satisfaction, Loyalty and Advocacy levels, but you can't afford to spend more to get them?
Do you want your process improvement initiatives to tie directly to positive attitudinal shifts among your customers/patients?
Then its time to call the Kaizen Management Institute at (928) 951-0018!
With more than 30 years of experience in Continuous Improvement, the Lean Six Sigma discipline and Customer Satisfaction measurement, analysis and implementation across a wide range of industries, the Kaizen Management Institute offers solutions based guidance, facilitation, measurement and analytical services that will help your organization become a High Performance Enterprise with improved productivity, product and service quality and Customer Satisfaction at lower costs! We offer unique perspectives and proven techniques for improving organizations of all sizes.
Our advice, guidance and workshops will help you transform into a High Performance Enterprise that will be more successful now and in the long term. We will help you align all aspects of your organization to a single, customer-centric purpose (your positionning, marketing, sales, service, training, employees and internal and external processes and suppliers) by applying a proven discipline of principles and techniques that lead to new ways of thinking, managing and working together. Our proven techniques will improve your quality, productivity, throughput, Customer and Employee Satisfaction, Loyalty and Advocacy for your products and services. We will help you accomplish all of this while lowering your costs!!
The Kaizen Management Institute was founded by Charles Shillingburg, an expert in Continuous Improvement, Innovation and Business Operations. He is a Certified Lean Six Sigma Black Belt and Lean Six Sigma Sensei. He has held executive positions at J.D. Power & Associates, Fruit of the Loom, Noxell Corporation (Cover Girl Make-up) and Insights & Solutions, Inc., a full service marketing and media research company emphasizing Customer/Patient Satisfaction, Owner Loyalty, Customer Advocacy and Quality product and service delivery. He is also an Adjunct Professor of Small Business Management.
Please explore this Web site to learn more about how we can help you improve your organization.
Don't wait to start becoming a High Performance Enterprise that continually beats its competition by better satisfying your customers/patients by more efficiently and effectively producing higher quality products and services, faster, at lower costs. An organization that is more flexible and innovative by more fully engaging and utilizing your personnel. An organization that doesn't just satisfy customers/patients, but creates customer/patient advocates.
Call today or email Charles Shillingburg for more information or to schedule a consultation at:
(928) 951-0018 or
CLS@kaizenmi.com
In a matter of days, our education and Kaizen Events will help you improve your quality, productivity, throughput and Customer Satisfaction, while lowering your costs!
And, you will begin your transformation to becoming a High Performance Enterprise.
Formerly
Insights
&
Solutions
p>
GE's
Jack Welch
on
Six Sigma
